Refund & Cancellation Policy

Last updated: 2025

1. General Policy

BookingChronicles is a travel assistance service. All cancellations, refunds, and date-change charges are governed by the airline’s official fare rules — not BookingChronicles.

2. Refund Eligibility

Refunds depend on:

• Fare type (refundable / non-refundable)
• Airline penalties & change fees
• Time remaining before departure
• Special conditions such as medical emergencies

3. Date Changes

Date changes are processed based on airline rules and require paying any applicable fare difference + airline change fee.

4. Airline-Initiated Changes

If the airline cancels or reschedules your flight, we assist you in securing alternative options as permitted by the airline policy.

5. Service Fees

BookingChronicles may charge a small service fee for handling cancellations, changes, or rebooking requests.

6. Processing Time

Refunds typically take 7–21 business days depending on the airline’s processing timeline.

7. Contact Us

For refund support, email: refunds@bookingchronicles.com